Privacy Policy

1) Scope

This policy applies to SAER Technologies websites, products, mobile apps, communications, and related services (collectively, the “Services”). By using the Services, you agree to the practices described here.

2) Information We Collect

2.1 Information you provide

• Account and profile data (name, email, phone, organization).
• Content you create or upload (text, images, files, form inputs).
• Transactional details (support tickets, orders, subscriptions).

2.2 Information collected automatically

• Device and usage data (IP, device/browser, pages viewed, referrer, timestamps).
• Log files and diagnostics to maintain reliability and security.
• Approximate location derived from IP (when needed for security or localization).

2.3 Information from third parties

• Analytics, authentication, or payment providers in connection with your use of our Services.
• Public or partner sources to enhance accuracy, prevent fraud, or enrich business records.

3) How We Use Information

• Provide, operate, and improve the Services.
• Personalize content and features, including recommendations.
• Communicate about updates, security alerts, and administrative messages.
• Process payments, subscriptions, and fulfill orders where applicable.
• Protect against fraud, abuse, and security threats; comply with law.
• Analyze usage to understand product performance and plan roadmap.
• With your consent, for additional purposes explained at collection.

4) How We Share Information

• Service providers / processors: hosting, storage, security, analytics, email/SMS, payments—bound by contracts and limited to instructed processing.
• Business transfers: during a merger, acquisition, or asset sale, subject to this policy or equivalent safeguards.
• Legal: to comply with laws, enforce terms, or protect rights, safety, and security.
• With your direction: when you intentionally connect third-party integrations or share content publicly.

5) Cookies & Tracking

We use cookies, local storage, pixels, and similar technologies to keep you signed in, remember preferences, measure performance, and secure the Service. You can manage cookies via your browser settings; disabling some cookies may affect functionality.

6) Advertising & Marketing

Where applicable, we may use limited data to measure campaigns or show relevant content. You can opt out of non-essential communications using unsubscribe links or by contacting us. If required by law, we will seek your consent first.

7) Data Security

We implement administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is fully secure; we regularly review and improve our controls.

8) Data Retention

We retain personal information as long as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary based on context and legal requirements.

9) Your Rights & Choices

• Access & correction: request a copy of your data or ask us to fix inaccuracies.
• Deletion: request deletion subject to legal/contractual limits.
• Objections & restrictions: object to or restrict certain processing where permitted.
• Consent withdrawal: where processing relies on consent, you may withdraw it at any time.
• Marketing preferences: use unsubscribe links or contact us.

Depending on your region (e.g., GDPR/UK GDPR, CCPA/CPRA), additional rights may apply. We will verify your identity before acting on requests.

10) International Transfers

Your information may be processed in countries other than your own. Where required, we use appropriate safeguards (such as contractual clauses) to protect data during cross-border transfers.

11) Children’s Privacy

Our Services are not directed to children under the age applicable in your jurisdiction, and we do not knowingly collect their personal information. If you believe a child has provided data, please contact us to remove it.

12) Changes to this Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will post the updated version with a new “Effective” date. Significant changes may be communicated via the Service.

13) Contact Us